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Came into this wonderful shop today as I had heard so many good things about it for some advice about my cats coat/skin. She seems to have a very sore patch on her back which she just keeps licking.
The owners Karen and Daron could not do enough to help me with my problem. Karen gave me several suggestions to try the first being to change her diet to raw food because it was likely that she was allergic to some of the preservatives that are in her current food.
Thank you both for showing so much compassion and empathy for my cat. It was a huge pleasure to be greeted with a very pleasant good afternoon as I walked into the shop. You both need to be congratulated for your welcome and your willingness to listen to my problem and to offer such good advice.
This shop is a refreshing change from the standard chain stores as Karen's knowledge of animal needs is exceptional.
Thank you both very much for your help and I will be returning very soon. Please keep up your EXCELLENT customer service.